• Complaints and Grievances
• Complaint and Grievance further explained & Committee Opportunities
• Member Handbook Guidance on Complaints and Grievances
• Expedited Complaints and Grievances
• DHS Fair Hearings
• Expedited Fair Hearing
• Community & Online Resources
• Magellan Member/Provider Resources
• Member Handbook
• Medical Necessity Criteria for Services
• Community Healthcare Alliance (NH & LH)
• HealthChoices Advisory Board (NH & LH)
• Magellan Calendar of Events
• Submit Your Reinvestment Idea

Your mental health resources

New! Intensive Behavioral Health Services (IBHS) summary video featuring representatives from local provider agencies, Lehigh County, and Magellan of Pennsylvania! 

WHAT'S TRENDING?

• NEW for 2024! Magellan " Behavioral Health Matters" Podcast
• Magellan Healthcare Now Serves Idaho Behavioral Health Plan Members - Read the press release

• BIPOC Mental Health Awareness Month Resources Explore resources
• Suicide Prevention Awareness Month Resources - Get tools to promote awareness about the suicide public health crisis, recognize the warning signs and develop skills needed to save a life. Explore resources

• Magellan Health introduces Digital Cognitive Behavioral Therapy Programs for Children and Adolescents - ThinkHero and ThinkWarrior programs to assist youth struggling with anxiety-related symptoms. Read the press release

• Autism Acceptance Month Resources - Get free resources that increase awareness, celebrate differences and support inclusion. Explore resources

• Mental Health Month Resources - Get free resources to easily spread awareness about mental health and wellbeing. Explore resources

• ONLINE AND TECH-ENABLED RESOURCES - Magellan's passionate autism experts are on a mission, curating evidence-based resources to help individuals with ASD and empower caregivers! Explore resources

• Magellan's FearFighter, MoodCalmer and RESTORE digital cognitive behavioral therapy modules are not available online in Spanish!

Visit: MagellanHealthCare.com/Digital-BH/DCBT

AWARDS AND RECOGNITION

• Magellan Federal honored with the 2024 Military Friendly Employer at the gold level.
• Magellan Federal earned the 2023 Military Times' Best for Vets employer designation.
• Magellan Healthcare recognized in one category by the Digital Health Awards, earning bronze for the PCP Behavioral Health Toolkit.

Explore more Magellan awards and recognition

AUTISM RESOURCES

New! 2023 Transition Age Navigation Guide

Learn about free and discounted tools that leverage technology to enhance safety and wellbeing.

Resources for National Depression and Mental Health Awareness and Screening Month 

• Visit MagellanHealthcare.com/Mental-Health for tip sheets, awareness campaign materials, mental health self-screening tools and more!

New! Updated Magellan monograph

• Find the award-winning Appropriate Use of Psychotropic Drugs in Children and Adolescents: Important Issues and Evidence-Based Treatments at MagellanHealthcare.com/Monographs.

New! National Quality Forum (NQF) Committee, co-chaired by Magellan's Dr. Caroline Carney, report  

• Healthcare stakeholders are encouraged to explore the report, "Opioid-Related Outcomes Among Individuals With Co-occurring Behavioral Health Conditions," for guidance to successfully implement the Opioids and Behavioral Health Measurement Framework to ultimately combat the opioid crisis, here.

New behavioral health videos

Visit MagellanHealthcare.com/BH-Resources for new videos:

• Youth Mental Health: Five Tips to Support Young Minds 
• Grief: How to Help Yourself and Others through the Grieving Process
• How to Cope with Stress and Anxiety Caused by Tragic Events
• How to Get Help During a Mental Health Crisis
• Understanding Postpartum Depression
• Emotional Freedom Technique (EFT): How It Works
• 5 Ways to Manage Your Emotions
• 5 Ways to Cope When Things Feel Out of Control
• Choosing a Counselor or Therapist for Your Child

Magellan Health Insights blog posts - subscribe to Stay in the Know

• Four Misconceptions About Mental Health in BIPOC Communities
• Navigating Election Season: 20 Tips for Managing Stress and Creating Healthy Boundaries
• The Life Within the Game: The importance of Athlete Mental Health
• Cultivating Culture, Community and Connection to Support BIPOC
• Use Your Employee Assistance Program (EAP) to Address Your Mental Health
• Youth Mental Health: Five Tips to Support Young Minds
• Enhancing Soldier Wellness and Performance
• Operation Warfighter: Career Transition Assistance for Wounded Warriors
• Spotlight Magellan Health: World Schizophrenia Awareness Day is May 24!
• Supporting Neurodiverse Individuals: Four Actionable Strategies
• Innovating the EAP Experience
• Making Financial Education Part of Your Self-Care Routine
• Tips for Counseling Success with Military Children: Q&A with Paul Taraborelli LICSW, IMH-E
• Navigating Autism: Nine Tips for Parents
• Embracing Neurodiversity: Dispelling Myths and Fostering Inclusive, Thriving Environments
• Prescription Predicament: The Impact of Rising Drug Costs on Medication Adherence
• The Journey to Wellness: Do I need a Depression Screening?
• Presence: The Best Holiday Present
• Shining a Light on Mental Health Challenges and Promoting Understanding

Read more articles

Magellan In The News - click to read the news.

• Behavioral Health Matters podcast, A Conversation about PTSD, Mental Health, and the Office of Veterans Affairs
• Fast Company, How this companies AI tools help prevent suicide and mental health crises
• Magellan Health, Magellan Behavioral Health of Pennsylvania, Inc. earns NCQA Health Equity Accreditation
• Modern Healthcare, How Talkiatry, others landed in-network status at Magellan Health
• The Rehab podcase, Navigating Trauma in Healthcare: Dr. Pratt's insights on Adverse Childhood Experiences Study
• Behavioral Health Business, Peer Support Specialists Drive Value as Behavioral Health Providers Embrace New Workforce
• Behavioral Health Business, Virtual treatment along can't solve substance use epidemic, experts warn
• The Valley Ledger, Harm reduction in the substance use world can save lives
• OPEN MINDS, Magellan Health Introduces Digital Cognitive Behavioral Therapy Programs for Children & Adolescents
• Medium, Christopher J. Squillaro on the Benefits of Using a Family Approach for Treating Bipolar Disorder
• Behavioral Health Executive podcast, BHE Podcast, Episode 039 - Caroline Carney, MD, Magellan Health President of Behavioral Health and Chief Medical Officer
• Behavioral Health Business, Mental Health Executive Forecast: New Business Models, AI and Value-Based Care to Define Industry in 2024 
• Behavioral Healthcare Executive, 3 Ways for Providers to Improve 988 in Year 2

Read more articles

Quarterly Connection

Introducing the Behavioral Health Matters Podcast

A message from Jim Leonard, CEO, Magellan Behavioral Health of Pennsylvania, Inc.

In October, our team launched the first episode of our locally produced podcast titled, "Behavioral Health Matters." The next episode posted online earlier this month and as they say, "We're off and running!" We encourage you to consider this podcast series as a new resource, and we invite you to listen at your convenience because there are many behavioral health matters to learn from and behavioral health matters! Read more

2024 Report to the Community - A message from Jim Leonard, CEO, Magellan Behavioral Health of Pennsylvania, Inc.

Earlier this month, we released our 2024 Report to the Community that summarizes our team's comprehensive community engagement efforts over the past several years, while also highlighting our key areas of focus in collaboration with our county partners. Read more

The 3rd Annual Bucks-Mont Food Drive - The food drive in Bucks County and Montgomery County is scheduled for Sept. 16-Nov. 1. Read more

8th Annual Recovery in the Valley in Johnstown is September 28 - This event promotes the societal benefits of prevention, treatment, and recovery. Read more 

Magellan Workshops at RCPA Conference -  Our PA team will host four workshops at the RCPA conference this September in Hershey.  Read more

Community resources including food pantries, utility support, and more -  Our website offers local, state, and national helpful resources. Read more

Important updates for providers -  Provider Focus is updated frequently to include important local updates and information critical to your day-to-day operations. You will find other updates on our websites under "For Providers."

Voting Information Resources are Available - The deadline to register to vote in Pennsylvania is Oct. 21, for the general election on Nov. 5. Read more

Autism Action Committee in the Lehigh Valley - Learn about this committee's history, meeting structure, and how to get involved. Read more

June is PTSD Awareness Month - PTSD Screening Day is June 27. Please share the short survey to check on PTSD diagnosis. Read more

eMpowered for Wellness!

eMpowered for Wellness!

Peer Support Whole Heart and Wellness e-news

Videos tell compelling stories of peers making a difference

A message from Tom Lane, CRPS, senior director, consumer and recovery services

In this special edition of eMpowered for Wellness, we feature Magellan Healthcare's new videos highlighting the role of peer and parent/family peer support in the behavioral health recovery process. Six Magellan staff members who represent a range of peer and family support services in the organization highlight their unique experience and success with helping others. I am honored to have participated in this exciting project.

At Magellan, we employ highly skilled individuals with lived experience both directly and indirectly, through our provider networks across the country, and actively include peers and family peers as part of the recovery process. Their work is unique and powerful.

We are proud of our peer workforce. We encourage you to view the videos and share them with others.

'As the first company to recognize the critical role of peer support in the recovery process 17 years ago, Magellan considers peer/family peer support to be an invaluable service to our members.' - Tom Lane, CRPS, senior director, consumer and recovery services

Participants discuss how they offer support, strength and hope to their peers, which allows for personal growth, wellness promotion and recovery. View the following videos on our E-Learning Center.

• Pilo Bueno, director, recovery and resiliency, Magellan/Presbyterian Healthcare Services, New Mexico
• Cheryl DeHaven, manager, recovery and resiliency, Magellan of Virginia
• Elyse Hunt, peer recovery navigator, Magellan of Virginia
• Pat Hunt (family peer support), director, child and family resiliency services, Magellan Healthcare
• Tom Lane, senior director, consumer and recovery services, Magellan Healthcare
• Alex Ramos, peer support specialist, Magellan Complete Care of Florida Read more about peer services on our national Recovery and Resiliency E-Learning Center,MagellanHealth Training. If you would like to be added to Magellan’s eMpowered for Wellness e-mail distribution list, please send a message to Elearning@MagellanHealth.com

Of Interest...

• NAMI- Lehigh Valley Calendar of Events
• NEW!! Magellan Explorer- Quality Improvement Quarterly Newsletter
• Community and Online Resources
• Section 1557 - Nondiscrimination Provision of the Affordable Care Act (ACA)
• PA HealthConnections - Magellan's Integrated Health Program
• PA HealthConnections - Spanish Version el Programa de Salud Integral de Magellan
• Behavioral Health Providers in the Lehigh Valley

There are NO current HealthChoices Requests for Proposals at this time.